Menu

CONTACT US

Get in touch today

Have a question about an order or just want to connect?
Drop us a message below. Our team typically responds
within 24 hours to help you find your signal.

Frequently
Asked Questions

ORDERS & PAYMENTS

How do I place an order?

Select your desired item, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

What payment methods do you accept?

We accept Visa, Mastercard, Apple Pay, and other secure online payment methods.

Can I modify or cancel my order?

Yes, if your order has not been shipped yet. Please contact us as soon as possible.

SHIPPING

How long does shipping take?

Shipping typically takes 2–7 business days within the U.S. and up to 14 business days for international orders.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location.

Do you provide tracking?

Yes, once your order is shipped, you will receive a tracking number.

RETURNS & EXCHANGES

Can I return an item?

Yes, you may return items within 14 days of delivery, provided they are unused and in original condition.

How do I request an exchange?

Please contact our support team to arrange an exchange.

Who covers return shipping?

The customer is responsible for return shipping unless the item is defective.

PRODUCTS & SIZING

How do I choose the right size?

Please refer to our size chart on each product page. If unsure, contact us for assistance.

What materials are used?

We use high-quality fabrics and collaborate with trusted global suppliers, including Avery Dennison.

How should I care for the garment?

Follow the care instructions on the label: gentle wash, low temperatures, and avoid aggressive drying.

BRAND & PRODUCTION

Where are your products made?

Our garments are produced at carefully selected factories with strict quality control.

Is your brand sustainable?

We are continuously working toward more sustainable materials and responsible production processes.

SECURITY

Is payment secure?

Yes, we use encrypted and secure payment systems.

SUPPORT

How can I contact you?

You can reach us via email or through the contact form on our website.

How fast do you respond?

We typically respond within 24 hours.

EXTRA

Will there be new collections?

Yes, we release new drops regularly.

Do you offer limited editions?

Yes, selected pieces are released in limited quantities.